Shipping Costs

We offer free shipping to mainland Portugal.

At check out, you can find what types of shipping are available for your location at a specific date.

Turnaround

All items are made to order. Deliveries usually take from 12 a 15 week days to the rest of the World.

Carrier

We use Chronopost (DPD Group) and DHL to deliver our orders and ship worldwide.

Order Tracking

You will be sent a shipping confirmation email as soon as your order has been processed, with your tracking ID.

If you have any trouble tracking your order, let us know so we can try to help.

Customs and Import Charges

Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you might not be expecting.

The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.